Standard Issue AHC
Standard Service
Minimum 10 Days Notice
Three steps to requesting your AHC
IMPORTANT NOTE:
All AHC requests need to be accompanied by the correct supporting evidence as described below. Alternatively, ensure your vets have provided this before applying for the document.
STEP 1: Download the Request Form – CLICK HERE – and fill in all the details. Please note that all the fields of your pet’s description are required.
This is a .pdf form that you can use with most devices and then email to us. If you are having trouble, you can download the free Acrobat Reader app for your device from the following links and use this app to open the form:
ANDROID APPLE WINDOWS
STEP 2: Decide what rabies vaccination and microchip evidence you will submit. If you (and not your vet) are submitting the evidence, take good quality pictures/scans of all the documents. Please check the pictures yourself before sending to ensure you can clearly read all the writing.
Below are the types of evidence we can use to issue an AHC.
Clinical Record
PLEASE NOTE: We only accept clinical records when coming directly from your vets to us via email – due to instances of fraud, we cannot accept clinical records from pet owners.
This is probably the quickest and most straightforward way for us to verify your pet’s Identity and Rabies Vaccination status.
The Clinical Record must state that your pet’s microchip was
scanned and confirmed at the time they received the rabies vaccine and it must also include the details of the
vaccine (manufacturer, brand name, batch number
and date it was administered). This is essential information.
Clinical History must be emailed directly to us from your vets to : info@animalhealthcertificate.online
Previously Issued AHC
If you have had an Animal Health Certificate issued by any Official Veterinarian in the past and the rabies vaccine entered in the AHC is still in-date, we can use this previously issued AHC to verify your pet’s Identity and Rabies Vaccination status.
Please email clear and in-focus pictures of pages 1, 4, 8 & 9 to info@animalhealthcertificate.online
This AHC does not need to have been issued by us. We can accept an AHC issued by other Official Veterinarian as long as the information in the AHC is valid and correct
Pet Passport
Only appropriately completed passports can be used.
Pet Passports must show an in-date rabies vaccine. Futhermore, the vaccine entry must be appropriately certified.
Required for certification are: the Vet’s Name; The Vet’s Signature; The Practice Address; The Practice Telephone Number. You will see this instruction written along the spine of the vaccine page in the Passport – If the vet is an Official Veterinarian it should also include their SP number.
For UK Pet Passports issued after 2014 please email pictures of pages 4, 5, 6, 7 & 8.
For UK Pet Passports that was issued before the end of 2014, please email pictures of pages 1, 2, 3, 4 & 5.
If you have a non-UK Pet Passport and it contains the details of an in-date rabies vaccination, please email clear and in-focus pictures of the pages that include:
Owner’s Details, Pet’s Details,
Pet Identification, Rabies Vaccination.
Vaccination Card
Please click here for an example of the information a vaccination should carry.
We can only accept vaccination cards if the Rabies Vaccination entry on the card is correctly certified – this entry MUST have the following information:
A. The Practice Stamp
B. The Vet’s Name clearly written
C. The Vet’s Signature
D. A signed statement written by the vet that the “microchip was scanned and verified“.
Please note that A,B,C,D must be entered immediately next to the Rabies Vaccination Entry on the card.
Vaccination Certificate
Some veterinary clinics issue specific “Microchip Reading & Rabies Vaccination” certificates .
If your vet has provided you with one of these documents, please ensure that:
a) it shows the Owner’s and pets’ details (incl. microchip number),
b) it clearly states that the microchip was scanned & verified at the time of vaccination,
c) it shows the rabies vaccine details, including manufacturer, brand and batch number,
d) it has been certified by the vet with all of the following: 1)the practice stamp, 2) the vet’s name clearly written, 3) the vet’s signature.
If the certificate does not contain A,B,C & D we are unable to accept it.
Vets’ Declaration
If all else fails, our Declaration Form contains all the required information for issuing an AHC.
Your vet can complete the form and then certify it by adding their full name, practice stamp and signature.
Please note that your vet may charge a fee to complete this document, so please enquire about this first (you can avoid this fee by asking your vet to send us the clinical record instead).
You can download the form here.
STEP 3: Send us your request as described below.
Please ensure you have read and fully understood the requirements for the documents your are proposing to email and that you have read the FAQs before requesting your AHC, as incorrect documents will delay your request. Please also ensure you understand our collection days and times.
Please note: Due to the huge increase in enquiries and requests, the minimum response time is currently 5 days and the Standard AHC Service is currently 10 days from the date of your request – please do not email a request for a Standard Service if you are planning to collect your AHC in fewer than 10 days; Please use our Urgent Service.
Ready to Request?
1. Click the button below to open up an email (or start an email to info@animalhealthcertificate.online)
2. In the email subject line please write your name, your mobile no. and your one preferred collection date – Example: “JOHN SMITH, 07123 456789, 01/01/2022” (please note that there are no collections on Sundays & Bank Holidays).
3. Attach your completed Request Form.
4. Attach pictures of the required documents.
5. Send! (You will receive an auto-responder acknowledgement to confirm receipt – if you cannot see this, please always check your spam folder).
***Please ensure you have fully read the information about the documents we are able to accept and the specific information that must be included if you are providing the evidence.***